Logistics BPO Support Services

Is your logistics business seeking to get more competitive with top-tier back-office teams and exceptional customer support? With over 25 years of industry expertise, we specialize in helping logistics businesses manage their end-to-end back-office logistics needs. From claims processing to documentation, customs clearance, shipment tracking, and carrier coordination, our comprehensive logistics BPO services ensure operational excellence. We equip businesses with the agility to adapt to evolving trade policies, changing market dynamics, and diverse engagement models to facilitate sustainable growth.

25+

Years of Experience

13+

Industry Verticals

6000+

Experienced Professionals

StripSupply Chain & Logistics BPO Services

Outsource Logistics BPO Services to the Expert

With over 25 years of a foothold in the logistics industry, we have comprehensive knowledge and experience in logistics operations to support the diverse needs of logistics companies effectively. Our deep expertise encompasses critical fields of transportation, customs regulations, international trade compliance, freight forwarding, warehousing, and inventory management.

We support our clients with a dedicated team of logistic experts comprising logistic managers, freight forwarding specialists, custom broker specialists, transportation coordinators, compliance specialists, customer service representatives, etc. We leverage their proficiency in documentation (including bills of lading, customs declarations, certificates of origin, export/import declarations, etc.) and regulatory requirements to make operations seamless. Likewise, we initiate proactive communication and coordination with carriers to mitigate delays and address other issues promptly.

We tap into advanced technologies like automated tracking systems and customer portals to maximize productivity. This empowers our clients to track shipments, access documentation, and initiate claims independently. We also offer flexible engagement models to enable clients to outsource on their own terms, from a fully managed operation to a collaborative, bespoke solution. Further, we rigorously uphold stringent measures and protocols, including adhering to global PCI-DSS certification, SOC 2 rules and regulations, complying with customs regulations, and more.

Comprehensive Logistics BPO Solutions

At Invensis, we provide industry-leading logistics outsourcing services that optimize every step of your supply chain, ensuring streamlined operations and maximum efficiency for your business.

Pre-Shipment Logistics Services

Optimize logistics operations and avoid delays with our pre-shipment back office support.
Documentation Processing Services

Fast, accurate processing of shipping documents to ensure smooth clearance and compliance.

Customs Clearance Support Services
Bill Of Lading Data Entry Services
FI/SI Documentation Services
Logistics Back Office Services
Logistics Customs Documentation Services
Logistics Document Management Services
Logistics Document Posting Services
Logistics Document Processing Services
Pre-Receival Advice (PRA) Services
Planning & Preparation Services

Enhance operational efficiency with our BPO services for effective planning and preparation

Export Support ServicesImport Support Services
Export Coordination and Documentation Services
Exporter and Importer Coordination Services
Freight Booking Administration Services
Import Coordination and Documentation Services
Regulatory Compliance Auditing Services
Supply Chain Outsourcing Providers
Trade Compliance Documentation Services
Vendor Onboarding Services

Transportation Management Services

Simplify and optimize your freight operations with our end-to-end transportation management solutions.
Freight Modes Services

Manage all freight types air, sea, road, or rail with flexible, cost-effective support.

Air Freight Forwarding Support ServicesFreight Forwarding Support ServicesOcean Freight Forwarding Support ServicesRailway Logistics ServicesRoad Freight Forwarding Support ServicesTrucking Support Services
Air Freight Logistics BPO Services
Ocean Freight Shipping Services
Ocean Shipping Services
Railway Freight Logistics Services
Road Freight Logistics BPO Services
Sea Freight Logistics Services
Transportation Management Services
Freight Rate Auditing BPO Services
Trucking Outsourcing Services
Shipment Coordination Services

Seamlessly manage pickups, tracking, and delivery schedules across all shipments.

Call Center for Logistics and Transportation Services
Drop-Shipping Support Services
End-to-End Freight Management BPO Services
Outsource Freight Forwarding BPO Services
Overseas Agents' Coordination Services
Shipment Scheduling Coordination Services
Real-Time Operations Services

Gain live visibility into logistics workflows for faster decisions and fewer delays.

Execution & Monitoring Back Office Outsourcing Services

Maximize efficiency and accuracy with our back office outsourcing solutions for execution and monitoring in logistics.
Warehouse Operations Services

Optimize inventory management, order fulfillment, and storage processes to boost warehouse efficiency.

Air Waybill Processing ServicesLogistics Data Entry Services
Freight Forwarding Data Entry Services
Logistics Back-Office Support Services
Logistics Order Fulfillment Services
Logistics Proof of Delivery Data Entry Services
Order Entry in Logistics BPO Services
Road Freight Bill of Lading Services
Warehousing Inventory Management Services
Real-Time Operations Services

Track and monitor operations in real-time to ensure seamless logistics and timely deliveries.

EDI Exception Management Services
Shipment Tracking BPO Service
EDI Mapping and Integration Support Services
Logistics Exception Management Services
Emergency Hotlines & Dispatching Services
Logistics Support Solutions
Real-Time Visibility Solutions
Shipping & Logistics IT Solutions
Track and Trace Shipment Services
Documentation Processing Services

Ensure accurate and timely handling of all logistics documentation for smooth operations and compliance.

Accounting and Compliance

Ensure accuracy and regulatory compliance with streamlined logistics accounting and compliance reporting support services.
Auditing & Compliance Services

Ensure compliance with industry standards and perform thorough audits to maintain data integrity and security.

Freight Audit and Payment Services
Freight Bill Auditing Services
Freight Invoice Auditing Services
Freight Invoice Data Entry Services
Logistics Accounts and Invoices Coordination Support
Logistics BPO Support Services
Pre and Post Audit of Shipment Invoices Support
Invoice & Payment Processing Services

Simplify invoice management and payment processing to ensure timely transactions and accurate financial records.

Freight Bill Payment Processing Services
Freight Invoice Processing Services
Freight Payment Processing Services
Logistics Account in Call Center Services
Logistics Transaction Process Services
Third Party Payment Services
Logistics Payment Processing Services

Post-Shipment Operations Services

Streamline customer service with our efficient back office process outsourcing solutions
Analytics & Reporting Services

Our back office outsourcing services deliver consistent customer experiences

Logistics Analytics Services
Carbon Footprint Tracking Services
Logistics Cost-to-Serve Analysis Support
Logistics Dashboard and KPI Reporting Support
Outsourcing Logistics Management Services
Reliable Logistics BPO Services
Shipping Lines Performance Analysis
SLA Monitoring and Reporting Services
Returns & Logistics Services

Maintain accurate customer information with our back office support services

Job Tracking and Closures Support
Outsourced Logistic Services
Recycling and Refurbishing Coordination Services
Return Management and Processing Services
Shipping and Logistics Services

Get a Tailored Logistics Support Solution

Speak with our experts to discover how our logistics outsourcing services can streamline your operations, reduce costs, and boost delivery efficiency.

Schedule Free Consultation

Calculate Your Potential Logistics Savings

Discover how much time and money you could save with our streamlined logistics solutions.

Talk to Our Expert

Request a Free 30-minute Consultation With One of Our Back Office Support Specialists Today!

During your consultation, we’ll help you uncover opportunities such as:

  • Identifying bottlenecks in your current back office operations and offering expert strategies to streamline workflows.
  • Exploring automation options and outsourcing models that can help reduce costs and improve turnaround times.
  • Evaluating how your support functions (like data entry, document processing, and administrative tasks) can be optimized for better accuracy and scalability.

Our Comprehensive Logistics Business Process Outsourcing Support Services

Freight Forwarding Support Services

We assist you in seamlessly navigating the complexities of international logistics with our expert team managing ocean, road, and air freight operations. From precise documentation and customs clearance to strategic carrier coordination, we ensure smooth transit for your shipments across all three modes of transportation.

Export Support Services

Our comprehensive back-office support services for export processes span from meticulous documentation and customs clearance to efficient coordination of shipments across borders. We ensure this is in compliance with regulatory requirements and execute processes with the efficiency needed to minimize delays.

Import Support Services

Our adept team specializes in managing all aspects of international logistics, from meticulous documentation to seamless customs clearance, ensuring hassle-free import processes. Our strategic carrier coordination guarantees timely and secure transportation across all modes, prioritizing the smooth arrival of your goods.

Customs Clearance Support Services

Our customs back office team takes care of the end-to-end needs of customs clearance, i.e., documentation processing, tariff classification, customs valuation, import/export licensing, duty drawback assistance, etc. We have experience facilitating the efficient movement of goods across borders of countries like the US, UK, Dubai, etc.

Trucking Support Services

We offer local, dedicated, and intermodal trucking support services for our logistics clients. Our services assist clients in optimized route planning, managing fleet operations, and real-time tracking and monitoring. Our end-to-end expertise enhances trucking operations, improving delivery timelines and reducing business costs.

The Invensis Advantage for Logistics Back Office Support  Outsourcing Services

Access to Logistics Experts
Our logistics support service is driven by subject matter experts such as logistic managers, freight forwarding specialists, custom broker specialists, rate negotiators, rate and contract management specialists, transportation coordinators, compliance specialists, customer service representatives, etc.
Improved Handling Times
We tailor our services to meet unique client requirements thus assisting them improve key operating metrics, shift to leaner mode of operations​ and build the resilience to adapt to changing market needs.
Compliance with Regulations
We prioritize the security of our clients' sensitive information by adhering to strict measures and protocols such as global PCI-DSS certification, SOC 2 rules, and regulations, customs regulations, etc.
Guaranteed Cost Savings
Our services are designed to assist you achieve substantial cost savings up to 60%, thereby effectively cutting down both direct and indirect expenses incurred by hiring local logistics support services.
Optimized Route Planning and Management
Our experts analyze various factors such as distance, traffic patterns, fuel efficiency, and regulatory requirements to design optimal routes for prioritizing timely delivery by reducing transit times and minimizing environmental impact.
Optimized Inventory Control
We integrate inventory management systems and predictive analytics to forecast demand, monitor inventory levels, implement efficient replenishment strategies, and maintain the right balance between supply and demand.
Effective Communication
We maintain open, proactive, and effective communication channels with all stakeholders to ensure smooth transactions, foster trust and loyalty among stakeholders, and drive sustained growth for clients' logistic businesses in an ever-evolving marketplace.

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Invensis - The Most Trusted Logistics Business Process Outsourcing Company

As an experienced logistics back office outsourcing company, we offer diverse services to logistics businesses looking to streamline their operations. Since 2000, we have delivered our services to over 1000+ freight forwarders, logistics consulting, NVO operators, ancillary logistic service providers, warehouses, CHA, delivery services, transportation consultants, etc. Over the years, we have processed over 2 million custom clearance documents, 10 billion freight invoices, 3 million bills of lading, 1.7 million freight audits, and managed countless financial transactions, etc., for clients from the USA, UK, Middle East, and Canada. With strict adherence to SLAs & KPIs, we have managed to win over repeat business and grow deep strategic alliances for long-term partnerships.

99.5%

Accuracy in
Shipping Data

97%

Decrease in
Shipping Errors

99%

Improvement in
Supply Chain Visibility

96%

Decrease in
Lost Shipments

98%

Optimization in
Route Efficiency

ISO  27001:2013 Certified Company
HIPPA-Complience

What Our Customers Say

We are super impressed with Invensis for many reasons. One major issue that confronted us was tracking air freight logistics. Our inability to do so led to delays. Invensis brought in their expertise to make tracking more systematic and easy.

David Taylor
Supply Chain Manager, UK Based Logistics company

We highly recommend Invensis logistics and supply chain services. We grappled with a massive backlog of logistics data entry and it hit us with massive errors and delays. Invensis helped us clear the data entry backlogs and enhance process accuracy. enhanced accuracy. Their expertise and dedication have been a game-changer for us.

Robert Wilson
Logistics Manager, A Canada Based Logistics Company

We are thrilled to endorse the exceptional support received from Invensis. We faced formidable challenges in our ocean shipping operation, including cargo tracking. When we turned to Invensis, they helped us discover a solution to our problems by building a custom workflow that spotted a cargo at every stage of its transit. Any miss at any stage was marked by an immediate alert to set authorities on a hunt.

Michael Anderson
Operation Director, US Based Logistics & Supply Chain Services
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CASE STUDY
Invensis Aids UK-Based Logistics Firm Reduce Invoice Verification Time By 80%

Discover how Invensis partnered with a UK-based logistics firm to achieve an impressive 80% reduction in invoice verification time, streamlining operations and boosting efficiency.

Invensis Aids UK-Based Logistics Firm Reduce Invoice Verification Time By 80%
CASE STUDY
Canada-based Logistics Firm Partnered with Invensis to Truncate Documentation Errors by 80%

Discover how a Canadian logistics firm partnered with Invensis to slash documentation errors by a remarkable 80%, enhancing operational precision.

Canada-based Logistics Firm Partnered with Invensis to Truncate Documentation Errors by 80%

Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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