Do you face challenges in claiming insurance on time? Do you need help staying up-to-date with the constant changes to insurance regulations? Our Insurance Claims Services help resolve these issues and assist in processing claims to streamline the business.
Years of Experience
Industry Verticals
Experienced Professionals
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For over 24 years, Invensis has offered deeply vetted claims processing services for various businesses worldwide. We are driven by an expert team comprising claims adjusters, examiners, coordinators, and customer service reps with deep knowledge of insurance regulations and compliance requirements. Our experts specialize in healthcare insurance, life insurance, property & casualty insurance, liability insurance, etc.
Our core expertise lies in developing customized claims processes to handle key aspects like claims reporting, investigation, evaluation, settlement, and closure. These processes are driven by tools and technologies (AI, RPA, OCR, claims management software, etc.), making it possible to handle high claims volumes with more consistency. We have a successful track record of combining technology, people, and processes to reduce errors, & cut back on turnaround time. This has helped us become an expert in insurance claims processing services.
Our insurance claims processing service banks on a well-defined and streamlined approach. It consists of the following steps:
Once we receive a claims request we enter all data pertaining to the claims into the system.
The entered data is checked for accuracy before submitting it to the claims processing section.
The submitted claims are verified with guidelines to ensure it meets payor mentioned claims criteria.
If the claims meet payor guidelines, we give clearance to the finance team to process the claims.
During the claims processing stage, we keep claimants updated on the status of their claims and even take calls to answer queries.
We are a trusted claims processing back office outsourcing company, helping our global clients with insurance claims management services for over two decades. Our expertise helps your business with claims data entry, insurance processing, customer service process management, etc. We are fully licensed and accredited by all relevant regulatory bodies. This means that we have met the highest standards in the industry and are fully compliant with all laws and regulations governing insurance services. Our global clientele spans the North American and European continents and banks on our expertise in delivering dedicated and cost-effective services.
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Reduce Components of Claim Costs (CCC) by
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Insurance claims processing companies can bring numerous benefits to insurance companies, including:
Outsourcing insurance claims processing can help reduce operational costs by eliminating the need to hire and train in-house employees.
By outsourcing insurance claims management companies have the expertise and technology to process claims quickly and accurately, leading to improved customer satisfaction.
Outsourcing claims processing services can help insurance companies manage peak demand periods and handle larger volumes of claims without having to increase headcount.
Outsourcing health insurance claims processing gives access to the latest technology and tools for claims processing, providing insurance companies with a competitive advantage.
Insurance companies can focus on their core business activities, such as underwriting and selling policies, while outsourcing the claims processing to a specialized company.
Outsourcing companies are knowledgeable about regulations and compliance requirements, reducing the risk of non-compliance for insurance companies.
Insurance claims business process outsourcing services allow insurance companies to quickly adjust to changing market conditions and customer needs.
In summary, outsourcing claims processing back office outsourcing services can provide numerous benefits for insurance companies, including saving time and resources, reducing costs, improving efficiency, and providing flexibility and scalability. In addition, by outsourcing claims management, insurance companies can focus on their core business activities and leave the claims process to professionals skilled in handling and processing claims efficiently.
The insurance claims processing industry has undergone significant changes in recent years, driven by advances in technology and increased consumer expectations. Some of the most notable trends include:
The use of digital tools, such as online portals and mobile apps, has made it easier for policyholders to file and track their claims. This has also allowed insurance companies to process claims more efficiently. Outsourcing claims processing back office support services providers bank on this technologies to make processing easier.
Automated systems and artificial intelligence are being used to streamline the claims process and improve accuracy. For example, claims triage and fraud detection can be done quickly and accurately with the help of machine learning algorithms.
Policyholders expect a convenient and seamless claims process. To meet this demand, insurance companies are investing in customer-facing technologies, such as chatbots and virtual assistants, to provide quick and personalized support throughout the claims process.
The use of connected devices and telematics data by the outsourcing claims processing companies is becoming increasingly common in the insurance industry. This information can be used to help determine the cause of an accident or loss, allowing insurance companies to make more informed decisions about coverage and claims.
The increasing volume of data generated by the insurance industry has made effective data management a critical component of the claims process. This has led to a greater focus on data governance, privacy, and security, as well as the development of tools to help insurance companies make sense of the data they have.
I was really impressed with the insurance claims processing services offered by Invensis investigations. They were able to quickly identify the fraud and get us the evidence we needed to prove our case.
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Invensis has helped us streamline our claims processing and settlement operations, saving us both time and money. I would highly recommend their insurance claims processing services to any organization looking to improve their bottom line.
I was skeptical about hiring claim processing companies, but working with Invensis has been a great experience. They have helped us save a lot of money by identifying fraudulent claims and negotiating favorable settlements on our behalf!
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