Healthcare BPO Services

Is managing non-core tasks a barrier to delivering quality healthcare services? Our end-to-end healthcare BPO services has a solution for all your non-core needs. From medical billing to claims submission, we take care of all your support needs.

25+

Years of Experience

13+

Industry Verticals

6000+

Experienced Professionals

StripHealthcare BPO Services
Trusted by 1000+ Companies
intel
United Nations
IBM
verizon
AIRBUS
Bank of America
General Electric
amazon
novo nordisk
Swift
Qatar Airways
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India Rating And Research
Mobility
Etisalat
BOEING
intel
United Nations
IBM
verizon
AIRBUS
Bank of America
General Electric
amazon
novo nordisk
Swift
Qatar Airways
Diakrit-png
Insead-jpeg
India Rating And Research
Mobility
Etisalat
BOEING

Outsource Healthcare BPO Services to the Expert

With 25 years of experience providing world-class BPO services, we are proud to be the leading healthcare business outsourcing company of quality solutions for the healthcare industry. We understand the unique needs of healthcare organizations and provide healthcare BPO services such as medical billing and coding, claims management, patient data management, revenue cycle management, and customer service. Our experienced professionals use the latest technology and best practices to deliver outstanding client results.

Our healthcare BPO services are designed to streamline processes, reduce costs, and improve patient care. We have a team of experienced and knowledgeable healthcare back office professionals who have skills in strong data management, customer service, and the ability to handle sensitive patient information. We work closely with our clients to ensure they receive the customer service and support they need to achieve their goals. We are committed to providing the best possible solutions through our back office healthcare services and are dedicated to helping our clients succeed.

Our Comprehensive Healthcare BPO services

Our medical coding services offer specialized support to healthcare providers by accurately coding medical records, optimizing reimbursement, and reducing coding errors using trained and certified professionals.

We offer healthcare providers a cost-effective and efficient solution for their financial needs by accurately submitting claims, tracking payments, and handling insurance follow-ups to ensure timely reimbursement.

Denial Management

Our services provide efficient and accurate data entry for healthcare providers, streamlining billing processes and improving revenue cycle management, resulting in increased revenue and reduced errors.

 Medical Records Indexing

We offer efficient and accurate categorization and organization of patient data for healthcare providers to streamline data management processes, ensure the confidentiality and accuracy of patient information, and improve retrieval times.

We provide efficient and accurate data entry for various requirements from healthcare organizations, which helps reduce errors, improve overall efficiency, ensure data accuracy and generate accurate reports.

 Medical Claims Processing

Our services involve accurately recording and updating financial transactions in a client's payment system, including inputting payment data from various sources, reconciling payments with corresponding invoices, and ensuring correct reflection of payments.

Denial Management

We review and verify the accuracy of medical claims, submit claims to insurance payers, follow up on claims status, negotiate payment, and appeal denied or underpaid claims to receive prompt payment from insurance companies.

  Account Receivable

We help healthcare providers manage and collect payments for their medical services by tracking and monitoring outstanding patient balances, following up with insurance companies and patients on overdue payments, and ensuring that the provider's accounts receivable is up-to-date and accurate.

The Invensis Advantage for Healthcare Back Office Services

Reduce Billing Errors

We help reduce billing errors by utilizing experienced and skilled professionals to handle billing tasks, implementing advanced technology systems, and following established protocols.

Smoothen Accounts Receivable

Our healthcare BPO services help improve accounts receivable by streamlining medical billing, coding, and claims processing, reducing errors, and improving accuracy, which leads to faster payment cycles, increased collections, and improved financial stability.

Utilize Advanced Tools

We use advanced Electronic Health Record (EHR) systems, Medical billing software, Medical coding software, Claims management systems, Data analytics, and reporting tools to improve efficiency and productivity.

Increased Customer Support

Our healthcare BPO services increase customer support by providing dedicated customer service teams to handle patient inquiries, appointment scheduling, and other administrative tasks, resulting in improved response times and increased patient satisfaction.

Regular Follow-up on Denials

We regularly follow up on denials by monitoring and tracking denied claims and working with healthcare providers to resolve them promptly. This helps reduce denied claims, improve cash flow, and maintain a high level of accuracy in medical billing and coding processes.

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Here are some benefits of outsourcing healthcare BPO support services

1. Cost Reduction

Outsourcing non-clinical tasks to healthcare BPO providers can reduce costs by reducing the need for in-house staff and capital expenses.

2. Improved Efficiency

Top healthcare BPO companies use the latest technologies and best practices to streamline processes, increasing efficiency and reducing administrative burdens.

3. Enhanced Compliance

A healthcare outsourcing company can help ensure that your organization complies with regulatory requirements and industry standards.

4. Increased Focus on Patient Care

By outsourcing healthcare back office services, healthcare organizations can free up time and resources to focus on providing the best possible care to patients.

5. Access to Expertise

BPO healthcare services bring a wealth of expertise to the table, providing healthcare organizations with access to specialized knowledge and experience.

6. Improved Data Management

Healthcare BPO solutions can help organizations manage and analyze data more effectively, providing valuable insights to improve operations. Outsource healthcare BPO processing service from Invensis to manage your data effectively.

Outsourcing in healthcare sector can bring many benefits to healthcare organizations, allowing them to focus on their core mission of delivering high-quality patient care while reducing costs and improving efficiency. Outsourcing to top healthcare outsourcing companies like us will make you avail most of these benefits.

Here are a few trends in healthcare back office support services in the healthcare industry:

1. Remote Services

The COVID-19 pandemic has accelerated the adoption of remote healthcare services, and BPO providers are following suit. BPO services are being offered remotely to reduce the spread of the virus and allow for greater flexibility for healthcare providers.

2. Artificial Intelligence (AI) and Machine Learning (ML)

AI and ML are increasingly used in the healthcare BPO industry to automate repetitive tasks, increase efficiency, and improve accuracy.

3. Data Analytics

The growing availability of healthcare data and the need for insights drive data analytics in the BPO industry. BPO providers delivering healthcare back office outsourcing services leverage data analytics to identify trends and opportunities to improve operations.

4. Compliance and Regulatory Requirements

Healthcare organizations must comply with a wide range of regulations, and BPO providers are helping them keep up by offering specialized services that ensure compliance with local, state, and federal regulations.

5. Interoperability

BPO providers are working to increase interoperability between different healthcare systems to improve patient care and reduce administrative burdens.

These trends reflect the ongoing efforts of BPO providers to support the needs of the healthcare industry and provide high-quality, cost-effective services.

1. What is a BPO in healthcare?
2. Why is outsourcing important in healthcare?
3. How does outsourcing BPO services impact the quality of healthcare services?
4. How can healthcare companies ensure that their BPO service provider meets their standards and regulations?
5. What should healthcare companies consider when selecting healthcare BPO companies?

Invensis - The Most Trusted Healthcare BPO Services Company

As a leading healthcare back office outsourcing company, our services help healthcare companies improve their operational efficiency by outsourcing non-medical tasks, such as administrative and support services, to our team of experts. We have delivered these services to hospitals, clinics, medical laboratories, long-term care facilities, home healthcare services, pharmaceutical companies, and other healthcare businesses from the US, UK, and Canada. This allows healthcare providers to focus on their core competencies and deliver high-quality patient care. Our services include medical billing and coding, customer service, and claims processing, all performed by our highly skilled and experienced team. In addition, with a commitment to quality and compliance, we work closely with our healthcare clients to ensure their standards and regulations are met.

25+

Years of
Experience

13+

Industry
Verticals

6000+

Experienced
Professionals

ISO  27001:2013 Certified Company
HIPPA-Complience

What Our Customers Say

We were burdened by an outdated media asset management system that led to issues with release schedules. Invensis took over our media asset management system and streamlined our content workflow. We were soon on track with our content delivery accuracy.

Gabriel Almeida
Content Producer, Leading US Media & Entertainment Company

Invensis' auditing and taxation services assisted us in effecting significant changes in the business's focus and nature. They have always provided us with a comprehensive and top-rated service, allowing us to meet deadlines internally and externally.

Norman Will
Leading Financial Institution in US

Invensis’s state-of-art solutions were a game-changer for us. They offered robust cybersecurity solutions to avoid data breaches and challenges in network security. We did not face a single breach issue after partnering with them.

Mateus Oliveira
Director of Operations, UK-Based Telecommunication Company
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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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