A Global Hotel Chain Leveraged Our Services to Increase Back-office Productivity by 70%

One of the world’s premier hotel and resort chains was finding it difficult to manage the overwhelming number of customer correspondence it received every day. It was desperately looking for more efficient methods to process customer forms. The hotel chain turned to Invensis for a resolution. Invensis designed a custom solution to assist the client complete tasks in 3 days instead of the usual 10 days.