Order to Cash (O2C) Services
Transform your business with our order to cash (O2C) services, designed to streamline processes and enhance cash flow. From invoicing to collections, Invensis’ expert team ensures efficient management of your revenue cycle and empower you to focus on growth and innovation.
Years of Experience
Industry Verticals
Experienced Professionals
Outsource Order to Cash Services to the Expert
At Invensis, we have more than two decades of experience in delivering order-to-cash services to businesses worldwide. Our comprehensive O2C services streamline the entire financial process, from order management and invoicing to cash application and collections. By optimizing these functions, we help companies improve cash flow, reduce outstanding debts, and enhance customer satisfaction.
We adopt a structured, detail-oriented approach that delivers results. We integrate cutting-edge technology with skilled professionals to provide end-to-end sales order processing support. This includes automated invoicing, accurate payment allocation, and effective debt recovery strategies that minimize revenue leakage. As a result, we minimize errors, speed up collections, and improve overall financial visibility.
Our team consists of highly skilled O2C experts, including financial analysts, account managers, collection specialists, and more. They are highly experienced in using software technologies and tools that enhance our O2C processes, such as SAP, Oracle Financial Services, Salesforce, and QuickBooks. Additionally, we leverage CRM systems to ensure seamless communication with clients, helping to build strong relationships and improve overall satisfaction.
As an experienced order-to-cash service provider, we help your business meet its financial goals by:
- Automating invoice generation to reduce manual entry errors and speed up processing times to allow quicker billing cycles and enhance business cash flow management.
- Integrating order management systems to streamline the flow of information and ensure real-time visibility into orders, inventory levels, and fulfilment processes for improved decision-making.
- Implementing electronic payment solutions to facilitate faster transactions and allow customers to pay via various methods, enhancing convenience and accelerating the collection of outstanding invoices.
- Utilizing CRM systems to enhance communication with clients and enable personalized follow-ups, managing inquiries efficiently and ultimately improving customer satisfaction and loyalty.
- Analyzing payment trends and customer behaviour through data analytics to identify patterns and allow businesses to optimize credit policies and mitigate potential risks associated with late payments.
- Establishing clear credit policies to streamline the approval process for new customers, ensure consistent evaluation criteria and reduce delays in order fulfilment while minimizing financial risks.
- Collaborating closely with supply chain partners to enhance coordination, ensure timely order fulfilment and reduce bottlenecks.
Our Comprehensive Order to Cash Outsourcing Services
- Order Management
- Billing and Invoicing
- Customer Master Data Management
- Credit Management
- Sales Order Tracking
- Cash Application
- Month-end-close Processes
- Collections Management
- Dispute Management and Resolution
- Deductions Processing
- Revenue Recognition
- Order Fulfillment
- Aging Report Generation
- Sales Reporting and Analytics
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Finance and Accounting Tools We Specialize In
Accounting & Bookkeeping Services Pricing for Los Angeles, California
Simple, Transparent Pricing from $199/month
Basic
Perfect for small businesses and startups looking to establish professional financial practices.
Growth
Ideal for established businesses seeking to optimize financial operations and drive sustainable growth.
Enterprise
Comprehensive solutions for large-scale enterprises with complex financial needs & multiple revenue streams.
What’s Included in Every Plan
Get Started with Us in 4 Easy Steps
Getting started with us is easy. Follow three simple steps to get the best quote for your accounting and bookkeeping requirements.
Discovery Call & Needs Review
We start with a conversation to understand your goals, challenges, and current setup. Whether you’re handling everything solo or working with outdated spreadsheets, we’ll figure out what needs fixing and how we can help.
Setup & Migration
Once we understand your business, we gather your financial data and move everything to a clean, organized system. We’ll handle the migration, integrations, and setup—there will be no disruption to your operations.
Weekly & Monthly Financial Management
We handle your day-to-day bookkeeping, categorizing transactions, flagging inconsistencies, and preparing accurate reports. You'll have real-time access and clear visibility—nothing will be left in the dark.
Adjustments, Reviews & Tax Readiness
We align your books with local regulations and ensure you’re always ready for tax season. If anything needs fixing, we’ll handle it quickly. There will be no stress or surprises—just a clean, compliant record every month.
Local Client Testimonials
The Invensis Advantage for Order to Cash Services Outsourcing
Invensis - The Most Trusted Order to Cash Outsourcing Company
Invensis has been a leading order-to-cash solutions provider, delivering services for more than 25 years. Over the years, we have assisted businesses across various industries, including manufacturing, retail, healthcare, technology, and more. Our track record speaks volumes of our efficiency in O2C management. This includes a remarkable 35% reduction in DSO and a 40% increase in cash flow. Also, we have achieved 95% accuracy in payment processing and reconciliation, ensuring timely payments and streamlined financial management. These significant achievements have firmly established ourselves as the go-to partner for effective and streamlined order-to-cash management solutions.
The following are the benefits of order to cash process outsourcing services to external service providers:
1. Improved Invoice Accuracy: Many businesses struggle with maintaining accuracy in invoicing due to manual data entry errors, inconsistent customer details, and complex pricing models. These errors will lead to delayed payments and strained customer relationships. Companies often lack standardized processes for verifying the accuracy of order data across departments, resulting in miscommunication and revenue loss.
Outsourcing order-to-cash BPO providers improves invoice accuracy by leveraging automated technologies and AI-driven data verification. Third-party order to cash services providers implement standardized processes, significantly reducing errors and ensuring that invoices are accurate and compliant with contractual terms, leading to faster payments and enhanced customer satisfaction.
2. Faster Cash Flow: Organizations often face delays in receiving payments due to inefficient tracking systems, manual follow-ups, unclear payment terms, and ineffective communication with customers regarding outstanding invoices. This results in extended DSO (days sales outstanding) and increased pressure on cash flow management, hindering the ability to invest in growth opportunities.
Outsourcing order-to-cash operations helps streamline the collections process through automated reminders, consistent follow-ups, and real-time monitoring of overdue invoices. This reduces DSO, improves cash flow predictability, and frees up resources for core business investments, ensuring better liquidity management.
3. Enhanced Financial Visibility: Many organizations struggle with a lack of real-time visibility into their financial data due to fragmented systems or outdated software. This inhibits decision-making, making it harder for leaders to assess cash flow, aging invoices, and overall financial health in a timely manner.
Outsourced O2C solutions providers offer cloud-based platforms that centralize data and provide real-time dashboards for monitoring financial health. This enhanced visibility into order-to-cash processes allows for faster and more informed decision-making, helping companies identify potential cash flow bottlenecks or customer payment issues early.
4. Reduced IT Burden: Maintaining the necessary technology infrastructure to manage order-to-cash processes can be expensive and time-consuming, requiring ongoing software updates, security patches, and troubleshooting. These hidden IT costs often divert resources away from strategic initiatives, slowing business growth.
Outsourcing O2C services reduces the need for in-house IT infrastructure and support since external providers offer end-to-end solutions that include maintenance, updates, and security management. This offloading of technical responsibilities frees up internal resources, allowing your business to focus on innovation and core business functions.
5. Unified Customer Service: Internal teams often face challenges in providing a seamless customer experience, especially when order-to-cash processes are fragmented across different departments. This can lead to inconsistent responses, delayed issue resolution, and customer dissatisfaction, harming long-term loyalty.
O2C outsourcing integrates order-to-cash functions, offering a cohesive customer service experience. Third-party order-to-cash services providers use unified platforms and customer service teams that streamline communication and support, improving issue resolution speed and customer satisfaction, thereby boosting retention rates and strengthening customer relationships.
6. Efficient Dispute Resolution: Internal teams can struggle with resolving customer disputes, such as incorrect invoices or delayed payments, due to inadequate tracking and slow response times. These inefficiencies can strain relationships and delay payment further, creating additional cash flow issues.
Outsourcing O2C functions provides structured dispute management processes, leveraging automated systems to track disputes, prioritize resolution, and ensure fast turnaround times. This accelerates the dispute resolution process, enhancing customer satisfaction while ensuring smoother cash flow and minimizing payment delays.
Here are the latest trends in order-to-cash (O2C) processing:
- Digitization of Order Processes: Organizations are digitizing order management, especially through e-commerce portals, reducing errors and manual handling. Over half of some companies' orders now come through these platforms, improving efficiency and customer satisfaction.
- Real-Time Payments Adoption: Real-time payments are becoming critical, enhancing cash flow and customer satisfaction. Instant transactions provide businesses with a competitive edge, enabling new business models.
- Customer-Centric Order Management: Organizations are enhancing their customer experience by focusing on seamless ordering and payment options, incorporating frictionless mobile payments and self-service e-commerce platforms.
- Automation in Credit Checks: Automating credit-check and order-hold processes has reduced delays, allowing businesses to minimize manual interventions and improve processing speed by up to 50%.
- Subscription-Based Models in B2B: Many B2B organizations are adopting subscription-based models, similar to B2C e-commerce, requiring more flexible and scalable O2C systems to handle frequent pricing updates and complex orders.
- Contactless and Mobile Wallet Payments: There is a rise in mobile wallets and contactless payments that transforming checkout experiences. Businesses must adapt by incorporating these options, making payments faster and more convenient.
What Our Customers Say
Invensis' auditing and taxation services assisted us in effecting significant changes in the business's focus and nature. They have always provided us with a comprehensive and top-rated service, allowing us to meet deadlines internally and externally.
Invensis has helped us obtain business-critical data on our Accounts Receivable processes. This helped us make good cash flow decisions, motivate our teams, and maintain our focus on profit maximization.
Invensis has been an outstanding business partner for over four years. Our Accounts Payable workflow has generated daily volumes of invoices to be processed, and Outsourced Bookkeeping handles the volume precisely. As a result, it's fantastic to arrive at work every day without any backlog.
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