At Invensis, we have more than two decades of experience in delivering order-to-cash services to businesses worldwide. Our comprehensive O2C services streamline the entire financial process, from order management and invoicing to cash application and collections. By optimizing these functions, we help companies improve cash flow, reduce outstanding debts, and enhance customer satisfaction.
We adopt a structured, detail-oriented approach that delivers results. We integrate cutting-edge technology with skilled professionals to provide end-to-end sales order processing support. This includes automated invoicing, accurate payment allocation, and effective debt recovery strategies that minimize revenue leakage. As a result, we minimize errors, speed up collections, and improve overall financial visibility.
Our team consists of highly skilled O2C experts, including financial analysts, account managers, collection specialists, and more. They are highly experienced in using software technologies and tools that enhance our O2C processes, such as SAP, Oracle Financial Services, Salesforce, and QuickBooks. Additionally, we leverage CRM systems to ensure seamless communication with clients, helping to build strong relationships and improve overall satisfaction.
As an experienced order-to-cash service provider, we help your business meet its financial goals by:
- Automating invoice generation to reduce manual entry errors and speed up processing times to allow quicker billing cycles and enhance business cash flow management.
- Integrating order management systems to streamline the flow of information and ensure real-time visibility into orders, inventory levels, and fulfilment processes for improved decision-making.
- Implementing electronic payment solutions to facilitate faster transactions and allow customers to pay via various methods, enhancing convenience and accelerating the collection of outstanding invoices.
- Utilizing CRM systems to enhance communication with clients and enable personalized follow-ups, managing inquiries efficiently and ultimately improving customer satisfaction and loyalty.
- Analyzing payment trends and customer behaviour through data analytics to identify patterns and allow businesses to optimize credit policies and mitigate potential risks associated with late payments.
- Establishing clear credit policies to streamline the approval process for new customers, ensure consistent evaluation criteria and reduce delays in order fulfilment while minimizing financial risks.
- Collaborating closely with supply chain partners to enhance coordination, ensure timely order fulfilment and reduce bottlenecks.