Order to Cash (O2C) Services

Transform your business with our order to cash (O2C) services, designed to streamline processes and enhance cash flow. From invoicing to collections, Invensis’ expert team ensures efficient management of your revenue cycle and empower you to focus on growth and innovation.

24+

Years of Experience

13+

Industry Verticals

5000+

Experienced Professionals

StripOrder to Cash (O2C) Services

Outsource Order to Cash Services to the Expert

At Invensis, we have more than two decades of experience in delivering order-to-cash services to businesses worldwide. Our comprehensive O2C services streamline the entire financial process, from order management and invoicing to cash application and collections. By optimizing these functions, we help companies improve cash flow, reduce outstanding debts, and enhance customer satisfaction.

We adopt a structured, detail-oriented approach that delivers results. We integrate cutting-edge technology with skilled professionals to provide end-to-end sales order processing support. This includes automated invoicing, accurate payment allocation, and effective debt recovery strategies that minimize revenue leakage. As a result, we minimize errors, speed up collections, and improve overall financial visibility.

Our team consists of highly skilled O2C experts, including financial analysts, account managers, collection specialists, and more. They are highly experienced in using software technologies and tools that enhance our O2C processes, such as SAP, Oracle Financial Services, Salesforce, and QuickBooks. Additionally, we leverage CRM systems to ensure seamless communication with clients, helping to build strong relationships and improve overall satisfaction.

As an experienced order-to-cash service provider, we help your business meet its financial goals by:

  • Automating invoice generation to reduce manual entry errors and speed up processing times to allow quicker billing cycles and enhance business cash flow management.
  • Integrating order management systems to streamline the flow of information and ensure real-time visibility into orders, inventory levels, and fulfilment processes for improved decision-making.
  • Implementing electronic payment solutions to facilitate faster transactions and allow customers to pay via various methods, enhancing convenience and accelerating the collection of outstanding invoices.
  • Utilizing CRM systems to enhance communication with clients and enable personalized follow-ups, managing inquiries efficiently and ultimately improving customer satisfaction and loyalty.
  • Analyzing payment trends and customer behaviour through data analytics to identify patterns and allow businesses to optimize credit policies and mitigate potential risks associated with late payments.
  • Establishing clear credit policies to streamline the approval process for new customers, ensure consistent evaluation criteria and reduce delays in order fulfilment while minimizing financial risks.
  • Collaborating closely with supply chain partners to enhance coordination, ensure timely order fulfilment and reduce bottlenecks.

Our Order to Cash Outsourcing Services Process

  • Order Receipt and Verification

    We receive orders from client’s customers and verify details such as product, quantity, and pricing.
  • Credit Check and Approval

    Next, our team conducts credit checks on customers to ensure they meet the client’s criteria before approving orders for fulfillment.
  • Order Processing and Fulfillment

    Our team processes orders and ensures accurate inventory management and timely shipment to customers.
  • Invoice Generation and Delivery

    Once orders are fulfilled, we generate invoices reflecting the products shipped and send them to customers for payment processing.
  • Payment Processing

    Upon receiving payments, we reconcile them with invoices and update our records to ensure accurate financial transactions.
  • Accounts Receivable Management

    We also monitor outstanding invoices, follow up on payments, and reconcile accounts to ensure timely receivables collection.
  • Customer Reconciliations

    Finally, we reconcile our accounts with customers and resolve any discrepancies to maintain a smooth relationship with customers.

Our Comprehensive Order to Cash Outsourcing Services

  • Order Management
  • Billing and Invoicing
  • Customer Master Data Management
  • Credit Management
  • Sales Order Tracking
  • Cash Application
  • Month-end-close Processes
  • Collections Management
  • Dispute Management and Resolution
  • Deductions Processing
  • Revenue Recognition
  • Order Fulfillment
  • Aging Report Generation
  • Sales Reporting and Analytics

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The Invensis Advantage for Order to Cash Services Outsourcing

Expert Professionals

Our team comprises expert professionals who are well-versed in O2C processes (order management, billing, credit management, and collections), O2C workflows, the latest tools, and industry best practices.

Improved Quality Control

We conduct thorough validations of invoice data against master data records, perform reconciliation checks, and implement exception-handling mechanisms at every stage of the O2C cycle to maintain data quality.

Customized Workflow Configurations

We rely on workflow mapping techniques tailored to our client’s requirements to optimize process flows, minimize errors, improve productivity, etc., and improve operational agility and accuracy.

Accelerated Cash Flow

We adopt a proactive approach to O2C management, anticipating and flagging issues, issuing prompt reminders, and carrying out real-time monitoring for efficient order processing, timely payments, and streamlined financial operations.

Enhanced Scalability

We use cloud-based platforms, and flexible staffing models to give your business the scalability it needs to accommodate fluctuating transaction volumes, seamless handling of increased orders, invoices, and payments.

Advanced Reporting

We offer real-time insights into key O2C metrics such as DSO, cash flow forecast, aging analysis, and customer payment behavior visually to empower decision-makers to make informed strategic decisions.

Step-by-step process for Order to Cash (O2C) Services
Step-by-step process for Order to Cash (O2C) Services

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Invensis - The Most Trusted Order to Cash Outsourcing Company

Invensis has been a leading order-to-cash solutions provider, delivering services for more than 24 years. Over the years, we have assisted businesses across various industries, including manufacturing, retail, healthcare, technology, and more. Our track record speaks volumes of our efficiency in O2C management. This includes a remarkable 35% reduction in DSO and a 40% increase in cash flow. Also, we have achieved 95% accuracy in payment processing and reconciliation, ensuring timely payments and streamlined financial management. These significant achievements have firmly established ourselves as the go-to partner for effective and streamlined order-to-cash management solutions.

24

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company
HIPPA-Complience

40%

Faster
Cash Flow

35%

Reduction in Days
Sales Outstanding (DSO)

99%

Customer
Satisfaction Rate

40%

Faster Order
Processing

50%

Decrease in
Delinquencies

Finance and Accounting Tools We Specialize In

We Provide
Services

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What Our Customers Say

Invensis' auditing and taxation services assisted us in effecting significant changes in the business's focus and nature. They have always provided us with a comprehensive and top-rated service, allowing us to meet deadlines internally and externally.

Norman Will
Leading Financial Institution in US

Invensis has helped us obtain business-critical data on our Accounts Receivable processes. This helped us make good cash flow decisions, motivate our teams, and maintain our focus on profit maximization.

Elijah Miller
Leading Telecommunications Company in UK

Invensis has been an outstanding business partner for over four years. Our Accounts Payable workflow has generated daily volumes of invoices to be processed, and Outsourced Bookkeeping handles the volume precisely. As a result, it's fantastic to arrive at work every day without any backlog.

Patrick Smith
Leading Customs Brokerage Company in UK

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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