Medical Appointment Scheduling Services

Prevent bottlenecks in patient flow and minimize the likelihood of no-shows, overbooking, and double-booking with Invensis's expert-driven medical appointment scheduling services. Our comprehensive patient scheduling solutions are designed by experts to ensure streamlined healthcare operations and improved patient satisfaction.

24+

Years of Experience

13+

Industry Verticals

5000+

Experienced Professionals

StripMedical Appointment Scheduling Services

Outsource Patient Scheduling Services to the Expert

At Invensis, we have over two decades of experience delivering tailored medical appointment scheduling services to healthcare providers across various specialties. Our services cover a full spectrum of appointment management, from initial patient inquiries to scheduling, confirmations, and follow-ups. We ensure that your scheduling process is streamlined and compliant with healthcare regulations, minimizing the risk of missed appointments and improving patient satisfaction.

Our professional service integrates seamlessly with existing practice management systems, reducing no-shows through accurate scheduling and offering detailed reporting features. We have a team of appointment coordinators, patient care specialists, compliance officers, and experienced healthcare administrators. They are adept at utilizing appointment scheduling software like AdvancedMD, Kareo, AthenaHealth, and others to enhance the efficiency of your practice and ensure accuracy in patient appointment management. 

We Manage appointments efficiently by following a checklist-driven approach, reducing errors and minimizing patient waiting times. Our highly efficient and well-trained appointment scheduling teams handle complex tasks such as coordinating appointments, managing cancellations, and rescheduling with precision. By continuously monitoring and implementing feedback loops for the appointment scheduling process, we ensure that the process remains accurate, efficient, and patient-centric. Outsourcing your scheduling needs to us allows you to focus on providing quality care while we handle the intricacies of patient appointment scheduling.

Our Medical Appointment Scheduling Process

  • Receive Appointment Requests

    We gather patient appointment requests through phone, email, or online forms.
  • Verify Patient Information

    Our team ensures patient details, including contact information and insurance coverage, are accurate and up-to-date.
  • Check Provider Availability

    We access the provider's calendar to identify available appointment slots.
  • Book the Appointment

    Our experts schedule the appointment by entering details into the system confirming the date, time, and location.
  • Send Confirmation

    We notify the patient via email, text, or phone call with the appointment details.
  • Update Records

    Appointment information is entered by our experts into the patient's electronic health record (EHR) or practice management system.
  • Send Reminders

    We send automated reminders to patients to minimize no-shows.
  • Follow-Up

    After the appointment, we follow up with patients, send feedback surveys, provide post-visit instructions, or schedule follow-ups.
  • Manage Rescheduling and Cancellations

    We handle rescheduling or cancellations and update the schedule to accommodate new appointments.
  • Documentation and Reporting

    Our experts maintain comprehensive records of appointments, including patient data visit summaries, and analyze these data for improved service delivery.

Our Comprehensive Medical Appointment Scheduling Services

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  • Online Appointment Booking
  • Automated Appointment Reminders
  • Real-Time Scheduling
  • Telemedicine Scheduling 
  • Telehealth Scheduling
  • Waitlist Management
  • Rescheduling and Cancellation Management 
  • Patient Registration Integration
  • Patient Flow Management 
  • Multi-Provider Coordination
  • Priority and Triage Scheduling
  • Recurring Appointment Scheduling
  • Provider Availability Scheduling
  • Patient Check-In Integration
  • EHR Integration
  • Walk-In Management
  • Appointment Confirmation Calls
  • Appointment Wait Time Estimation
  • Customized Scheduling Rules
  • Appointment Analytics and Reporting
  • Language Support and Multilingual Scheduling
  • Physician Availability Notifications
  • Appointment History Tracking

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The Invensis Advantage for Appointment Scheduling Outsourcing Services

Customized Scheduling Solutions

We tailor our appointment management service to meet the specific needs of your practice. Whether you have unique appointment types, special patient requirements, or specific scheduling preferences, we customize patient engagement solutions to align with your practice's operational goals and patient expectations.

Minimized Scheduling Errors

Our experts utilize advanced scheduling technology to reduce the risk of errors associated with manual appointment booking. They also use automated systems and error-checking algorithms to prevent double bookings, missed appointments, and other scheduling conflicts.

Reduced No-Shows and Cancellations

We implement an automated medical appointment scheduling system to minimize no-shows and last-minute cancellations. By proactively engaging with patients through timely notifications, our team improves appointment adherence and ensures effective time slot management.

Improved Appointment Accessibility

Our appointment scheduling services for patients enhance accessibility by providing multiple channels for scheduling appointments, including online, phone, and mobile options. This convenience allows patients to book appointments through their preferred method.

Data-Driven Insights

We use comprehensive reporting and analytics tools that provide valuable insights into your appointment scheduling patterns. Our patient scheduling services help you track key metrics such as appointment types, peak times, and patient demographics, make informed decisions, and optimize your practice's scheduling strategy.

24/7 Scheduling Support

We offer round-the-clock scheduling support to accommodate patient needs across different time zones and schedules. This ensures that your patients can book, reschedule, or cancel appointments at any time with greater flexibility and accessibility.

Step-by-step process for Medical Appointment Scheduling Services
Step-by-step process for Medical Appointment Scheduling Services

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Invensis - The Most Trusted Patient Appointment Scheduling Outsourcing Company

Invensis has been a go-to partner for healthcare practices seeking medical appointment scheduling solutions across the globe. We provide scalable solutions tailored to your practice's appointment scheduling needs, ensuring efficient resource management and regulatory compliance. Our comprehensive patient appointment scheduling services include 24/7 scheduling support, automated appointment reminders, online and mobile booking integration, real-time appointment booking and tracking, EHR-integrated scheduling, and customized appointment scheduling call center solutions. We also offer patient follow-ups, no-show management, and detailed reporting and analytics. Over the years, we have assured our clients a 2X reduction in average wait time and a 98% appointment confirmation rate with our strategic patient appointment scheduling solutions.

24

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company
HIPPA-Complience

98%

Appointment
Confirmation Rate

2X

Reduction in
Average Wait Time

4X

Faster Appointment
Confirmation Process

<0.1%

Missed Appointment Due
to Scheduling Errors

Finance and Accounting Tools We Specialize In

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What Our Customers Say

We have been working with Invensis for the past two years, and they have helped us overcome many revenue cycle management challenges. The team often walks the extra mile to ensure that our needs are met.

Christina Sussex
Leading Healthcare Provider in France

Invensis has been our revenue cycle management healthcare outsourcing partner for the past 5 years. They have always delivered on their commitments, whether it is meeting our Service Level Agreement (SLA) or improving our billing process.

Christopher Middleton
Leading Healthcare Company in US

Invensis has been a great partner providing quality medical coding and billing services. The team is extremely responsive to every query we pose, and the turn-around time for deliverables is always as committed.

Chris Lauren
Leading Healthcare Company in US

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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