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As a premier trucking services back-office support provider, we pride ourselves on over 24 years of industry expertise, delivering exceptional solutions tailored to local, intermodal, and dedicated truckers' unique needs. Our well-developed processes, backed by cutting-edge technologies, have assisted our clients in ensuring seamless operations and unparalleled efficiency.
Our services are driven by a dedicated support staff of dispatchers, customer service representatives, billing specialists, logistics coordinators, and experts in industry best practices. We leverage their expertise to offer comprehensive services encompassing customer support, route optimization, driver check calls, track and trace, billing, dispatch management, and more. Our tailored solutions address the challenges trucking companies face, empowering them to optimize routes, minimize costs, overcome resource shortages, and enhance service quality. Whether it's managing freight movements, handling regulatory compliance, or optimizing workflows, our team is dedicated to delivering results that exceed expectations.
Our trucking BPO support process begins with thoroughly analyzing client needs and challenges. We then strategize custom solutions for validating and documenting information about Freight Rate, LTL (Less than Truckload), FTL (Full Truckload), Fuel Surcharge, Freight Invoice, BOL, POD, etc. The end-to-end process is driven by integrated cutting-edge technology and industry best practices for precision, meticulous execution, and continuous monitoring and optimization.
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