For over two decades, Invensis has been at the forefront of delivering exceptional customer relationship management outsourcing services. We have handled diverse CRM needs such as data entry, lead generation, customer support, system maintenance, etc., with great efficiency and served businesses across diverse industries such as retail, service manufacturing firms, finance, healthcare, IT, etc.
We have a well-developed process to help companies manage their CRM needs. It begins by understanding a client's CRM goals and objectives, data collection and organization, integration with existing systems, and proper resource allocation to optimize CRM functionality. Integral to our service are updating and maintaining the CRM database, effective communication and collaboration across departments, regular analysis of customer interactions, and continuous evaluation and adaptation of CRM strategies for alignment with evolving business needs.
We are driven by a team of experts who ensure smooth operations with the help of effective utilization of CRM tools. Some CRM software we specialize in include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, etc. This comprehensive approach empowers your team to focus on the core business process without having to worry about customer satisfaction.