Live Chat Support Outsourcing Services

Are you struggling to respond to all your customer's queries? Do you want to offer your customers personalized and real-time support? Then, outsource live chat services to us and get a high-quality and efficient solution that can completely relate to your customers.

25+

Years of Experience

13+

Industry Verticals

6000+

Experienced Professionals

StripLive Chat Support Outsourcing Services

Outsource Live Chat Services to the Experts

At Invensis, we have more than 600 plus delighted customers across timelines and geographical locations. Our comprehensive live chat outsourcing services offer customized services so that you do not miss important chats and find an interactive and intuitive channel to efficiently talk to your customers. We help you plug our live chat solutions into your system, scale your business operation and feel like an extension of yours. 

We have a team of experienced professionals who have the expertise in offering one-of-its-kind live chat service solutions in a wide variety of contexts, such as customer service, technical support, sales, marketing, and more. Our live chat support services help different verticals implement live chat features to offer their visitors a direct channel to receive real-time customer support. 

Our Live Chat Support Process

  • Customer Inquiry

    The customer initiates a live chat session seeking support.
  • Issue Identification

    We ask relevant issue-related questions to understand the customer’s specific concerns.
  • Real-time Response to Simple Queries

    Next, our team offers immediate responses to customer queries during the chat.
  • Escalate Complex Queries

    The complex issues are escalated to higher-level support or specialized teams if necessary.
  • Post-Chat Follow Up

    We may follow up with the customer via email to confirm resolution satisfaction.

Our Comprehensive Live Chat Services

  • Customer Service for Retail, Education, Real Estate, Insurance, Healthcare and Other Domains

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Finance and Accounting Tools We Specialize In

SAP
Zoho
Zero
Wave Accounting
Prophix
Planful
Paychex
Odoo Accounting
Peachtree
Microsoft Dynamics 365 Finance
Kashoo
KashFlow
Infor CloudSuite Financials
FreshBooks
Expensify
Coupa
BlackLine
Bill
Bench
Sage
Account Edge
Quickbooks
Netsuite

Accounting & Bookkeeping Services Pricing for Los Angeles, California

Simple, Transparent Pricing from $199/month

Basic

Starts at $199

Perfect for small businesses and startups looking to establish professional financial practices.

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Monthly financial statement preparation
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Bank and credit card reconciliation
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Digital receipt management and categorization
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Basic accounts payable/receivable processing
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Dedicated Los Angeles bookkeeping specialist

Growth

Starts at $349

Ideal for established businesses seeking to optimize financial operations and drive sustainable growth.

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Everything in Basic Bookkeeping
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Bi-weekly financial reporting
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Cash flow forecasting and management
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Payroll processing and tax filing
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Custom financial KPI dashboard

Enterprise

Starts at $599

Comprehensive solutions for large-scale enterprises with complex financial needs & multiple revenue streams.

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Everything in Growth Business
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Controller-level financial oversight
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Advanced tax planning strategies
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Multiple entity management
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CFO advisory services (quarterly)

What’s Included in Every Plan

Dedicated Accounts Manager who reports directly to your on-site point of contact
Personal Account Manager as your single point of contact, fully aligned with your in-house team
Scalable Team Support expand or streamline resources as your business evolves
Enterprise-Grade Security with 256-bit encryption to protect your sensitive data 256-bit encryption
Consistent Reporting delivered daily, weekly, or monthly based on your preferences
Clear Performance Benchmarks with predefined SLAs and measurable KPIs
Unlimited Support Access via phone and email, whenever you need assistance

Get Started with Us in 4 Easy Steps

Getting started with us is easy. Follow three simple steps to get the best quote for your accounting and bookkeeping requirements.

1
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4

Discovery Call & Needs Review

We start with a conversation to understand your goals, challenges, and current setup. Whether you’re handling everything solo or working with outdated spreadsheets, we’ll figure out what needs fixing and how we can help.

Setup & Migration

Once we understand your business, we gather your financial data and move everything to a clean, organized system. We’ll handle the migration, integrations, and setup—there will be no disruption to your operations.

Weekly & Monthly Financial Management

We handle your day-to-day bookkeeping, categorizing transactions, flagging inconsistencies, and preparing accurate reports. You'll have real-time access and clear visibility—nothing will be left in the dark.

Adjustments, Reviews & Tax Readiness

We align your books with local regulations and ensure you’re always ready for tax season. If anything needs fixing, we’ll handle it quickly. There will be no stress or surprises—just a clean, compliant record every month.

Local Client Testimonials

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The Invensis Advantage for Live Chat Services

Zero Gap in Coverage

We ensure you respond to your valuable customers and solve their queries in no time, deploying the best resources and helping you avoid the headache of staffing and focus on your valuable business initiatives.

Reduce Bounce Rate

Our live chat outsourcing services offer an effective solution to turn curious visitors into dedicated customers through proper interaction and encouragement through effective recommendations.

Increase CSAT

We infuse excellent human intervention through live chat services and help you improve your business reputation, deliver an exceptional and engaging experience, brand loyalty, and overall high customer satisfaction scores.

Cutting-Edge Tools and Technologies

We give you a competitive edge in customer experience by deploying the right technology and software to realize better revenue and ROI, such as blending AI and human support, ML, and others.

Multilingual Support

Our experienced executives are prompt in answering live chat requests and capable of handling the same in multiple languages to make your customers feel comfortable and share their concerns.

Quick Issue resolution

We guarantee instant resolution and well-trained outsourced resources, which frequently answer by plugging in standard procedures and providing empathetic responses to create long-term customer relationships.

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Invensis- The Most Trusted Live Chat Services Provider

We have been a leading live chat customer service and pioneer in providing customized chat services for more than 20 years. We offer industry-leading and cost-effective online live chat support services to our clientele of different verticals and assist them with expanding their market reach, boosting customer volume, and minimizing visitor dropouts.

75%

First Contact
Resolution (FCR)

10

Average Resolution Time
(ART) in minutes

98%

Customer Satisfaction
(CST) Rate

5-10%

Customer Retention
Rate

<10%

Service Escalation
Rate

4-5

Average Handle Time
(AHT) in minutes

We Provide
Services

We are Waiting! Outsource to Us Now.
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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas
Leading Automotive Company in France

Our eCommerce Store Management Services Cover Leading Platforms

Channeladvisor
Walmart
Houzz
Etsy
Shoppingcart
Ebay
Amazon
Pinnaclecart
EKM
YahooShopping
Mangeto
Woo
BigCommerce
NopCommerce
Miva
NetSuite
Drupal
OsCommerce
Zencode
Weebly
XCart
Wix
Volusion
3DCart
Prestashop
OpenCart
Shopify
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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

Request a Quote

Fill up the form and our team will get back to you within 24 hours.

Enquire with Us

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