Air Freight Forwarding Support Services

Since its inception in 2000, we have been a leading provider of outsourced air freight forwarding support services. Over the years, we have continually refined our operations to offer comprehensive assistance across all facets of air freight forwarding. From meticulous documentation management to seamless customs clearance, from precise booking and scheduling to vigilant control center services, we have managed accuracy in every aspect of the logistics process.

Our services are supported by expert professionals specializing in various aspects of air freight forwarding. The team comprises documentation specialists, compliance specialists, data entry clerks, quality assurance analysts, accountants, customer service representatives, and operations coordinators. Each of our team members undergoes continuous training to stay current with the latest regulations, procedures, and best practices. Therefore, whether it's navigating complex regulatory frameworks, resolving logistical hurdles, or mitigating unexpected delays, our specialists employ their expertise and resourcefulness to find effective solutions promptly.

We bank on a systematic approach to ensure precise data entry and record-keeping tasks. Our team precisely enters shipment data into tracking systems. To maintain accurate records of air freight shipments, we capture critical details such as origin, destination, contents, and handling instructions. We implement rigorous quality control measures, such as double-checking entries and conducting manual verifications, to maintain data accuracy and integrity. This commitment to accuracy translates to streamlined operations, minimized errors, and improved efficiency across the logistics process for our clients.

Our rigorous validation process encompasses several critical checkpoints. Firstly, we verify the accuracy of customs duty calculations and submit the duty requests to the appropriate authorities for approval. If approved, our team makes payments and reviews advance license documentation to align with regulatory requirements. Additionally, our team arranges pre-alert documentation for import shipments to avoid delays or compliance issues. At the next stage, our specialists check and file checklists for both FCL and LCL shipments. They swiftly arrange bookings with shipping lines, NVOCCs, airlines, and IATA agents, leveraging their expertise and industry connections. Our dedicated team maintains daily follow-up sheets to track progress and swiftly address any deviations from the plan. We dispatch post-clearance documents to clients in a timely manner to facilitate efficient cargo movement and smooth delivery.