Ocean Freight Forwarding Support Services

With over 24 years of dedicated experience, we specialize in providing comprehensive back-office support for ocean freight forwarding companies. Over the years, we possess expertise across a wide spectrum of processes, such as rate negotiation, precise cargo tracking, and efficient vendor management. These services are tailored to provide customized solutions for our clients' specific needs. Moreover, we prioritize seamless coordination among shippers, carriers, and consignees to ensure the smooth transit of goods across the globe.

We prioritize offering flexible pricing options through negotiated rates. Therefore, we bank on our extensive network of carriers to secure competitive rates tailored to your specific shipping needs. We analyze factors such as cargo volume, destination, shipping route, container specifications, and timeline to craft customized pricing solutions. Whether it's FCL (Full Container Load) or LCL (Less than Container Load) shipments, our transparent negotiation approach ensures clients receive the best value for their investment.

Our services are supported by a robust team of seasoned professionals. This diverse team includes logistics specialists, customs clearance experts, documentation coordinators, quality assurance analysts, and client relationship managers. They verify and validate the documents to ensure accuracy and completeness. Our validation process entails an examination of all essential paperwork, including bills of lading, commercial invoices, packing lists, and certificates of origin. This includes verifying information such as product descriptions, quantities, values, and regulatory compliance. Consequently, we ensure a smooth documentation flow throughout the entire shipping process.

We understand the role of complying with regulations. Hence, our team adheres to international regulations such as Incoterms, International Maritime Dangerous Goods (IMDG) Code, and Customs-Trade Partnership Against Terrorism (C-TPAT). Our seasoned team meticulously verifies documentation against these standards, ensuring conformity with regulations governing cargo classification, labeling, and packaging. Additionally, we stay abreast of updates to regulations such as SOLAS (Safety of Life at Sea) and ISPS (International Ship and Port Facility Security) Code, guaranteeing strict compliance with safety and security protocols.